Frequently Asked Questions
Got a question about Mercury Rise Trade? We've got you covered! Browse our FAQ section to find answers to your queries regarding our offerings and more.
Delivery times vary depending on your location and the shipping option you choose during checkout. For more information, please refer to our Shipping Policy.
Unfortunately, we cannot guarantee that orders can be cancelled or modified after they have been placed. Please contact our customer service team as soon as possible at 0434 079 550 or email us at info@mercuryrisetrade.com.au and we will do our best to assist you.
You can track your order by logging into your account and checking the order status. Once your order has shipped, you will receive an email with tracking information. You can also contact our customer service team at 0434 079 550 or email us at info@mercuryrisetrade.com.au for assistance.